Data Deletion Request
We respect your right to control your personal data. You can request deletion of your data at any time.
How to Request Data Deletion
To request deletion of your personal data from Chantal Booking:
- Send an email to privacy@chantalbooking.com
- Include your registered phone number or email address
- Specify whether you want:
- Complete account deletion
- Deletion of specific data only
What Happens When You Request Deletion
- We will verify your identity to protect your data
- Your request will be processed within 30 days
- You will receive confirmation when deletion is complete
- Some data may be retained for legal compliance (invoices, tax records)
Data We Delete
Upon request, we will delete:
- Your profile information (name, phone, email)
- Scheduling preferences and history
- WhatsApp conversation history
- Calendar sync data
- Any uploaded documents or images
Data We May Retain
For legal and compliance reasons, we may retain:
- Transaction records required for tax purposes (7 years)
- Anonymized usage data for service improvement
- Records required by law enforcement (if applicable)
Alternative Options
Instead of full deletion, you can also request:
- Data Export: Receive a copy of all your data
- Account Deactivation: Pause your account temporarily
- Data Correction: Update incorrect information
Contact Us
For any questions about data deletion or privacy:
Email: privacy@chantalbooking.com
Company: Ghanem Associés