Privacy Policy

Last updated: July 2025

1. Information We Collect

Chantal Booking collects information necessary to provide scheduling services through WhatsApp:

• Contact information (name, phone number, email)
• Scheduling preferences and availability
• Communication history for service improvement

2. How We Use Your Information

We use collected information to: - Facilitate appointment scheduling - Send reminders and confirmations via WhatsApp - Improve our AI-powered scheduling services - Communicate important updates

3. Data Protection

We implement industry-standard security measures to protect your data: - Encrypted data transmission - Secure servers - Limited access to personal information - GDPR compliant practices

4. Third-Party Services

We use the following services: - WhatsApp Business API for messaging - Cloud hosting providers for data storage - Calendar integration services (Google, Outlook)

5. Your Rights

Under GDPR and privacy laws, you have the right to:

• Access your personal data
• Request data correction
• Request data deletion (learn more)
• Opt-out of communications
• Data portability
• Object to processing

6. Contact Us

For privacy concerns or requests, contact us at:
Email: contact@chantalbooking.com
Company: Ghanem Associés

7. Updates to This Policy

We may update this privacy policy periodically. We will notify you of any material changes via email or WhatsApp.